Privacy Policy

Last Updated: January 15, 2026

1. Introduction

Rich Relations LLC, doing business as (DBA) Open Circle Online, Out Here Together, and Projector Connector ("Rich Relations," "we," "us," or "our"), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services.

Principal Place of Business: Kansas City, Missouri, United States

Contact: info@richrelations.org

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

When you use our services, you may provide:

For Booking and Consultations:

• Name, email address, phone number
• Time zone and scheduling preferences
• Payment information (processed securely through Stripe)
• Consultation topics and background information

For Membership Communities:

• Name, email address, profile information
• Username and avatar/photo (optional)
• Payment information for paid memberships
• Community participation and contributions

For Programs and Workshops:

• Registration information
• Educational background or experience (if relevant)
• Responses to program materials

For Communications:

• Email address for newsletters and updates
• Communication preferences
• Feedback and testimonials

2.2 Information Collected Automatically

When you visit our website, we automatically collect:

Device Information:

• IP address
• Browser type and version
• Device type and operating system
• Time zone setting
• Pages visited and time spent
• Referring website or search terms

Cookies and Tracking Technologies:

We use cookies to enhance your experience. See our Cookie Policy for details.

2.3 Information from Third-Party Platforms

We use various platforms to deliver our services:

GoBrunch (Virtual Office and Gatherings):

• Name, email, avatar/profile image
• Virtual office visit information
• Recordings (with consent)
• Participation in gatherings

Rippliy (Community Spaces):

• Name, email, profile information
• Community participation and engagement data
• Recordings (with consent)

Zoom (Video Meetings):

• Name, email address
• Meeting participation data
• Recordings (with consent)

TidyCal (Scheduling):

• Name, email, time zone
• Booking history and preferences

Amelia (Event Booking):

• Name, email, phone number
• Event registration and attendance

Stripe (Payment Processing):

• Payment card information (we never store full card details)
• Billing address
• Transaction history

3. How We Use Your Information

We use your personal data for the following purposes:

3.1 Service Delivery

• Schedule and conduct consultations
• Provide access to membership communities
• Deliver educational programs and workshops
• Facilitate virtual gatherings and events
• Process payments and maintain transaction records

3.2 Communication

• Send booking confirmations and reminders
• Provide program updates and materials
• Send newsletters (with your consent)
• Respond to inquiries and support requests
• Share important service announcements

3.3 Business Operations

• Maintain and improve our website and services
• Analyze usage patterns and user experience
• Prevent fraud and ensure security
• Comply with legal obligations
• Resolve disputes and enforce agreements

3.4 AI-Assisted Processing

We may use automated systems and artificial intelligence (AI)-assisted tools to support our services, including:

• Program development and content creation
• Analytics and personalization
• Community management support
• Scheduling optimization
• Educational content delivery
• Platform improvements

These systems may process personal data to improve efficiency, accuracy, and user experience. We do not use AI systems to make solely automated decisions that produce legal or similarly significant effects without human oversight. All AI-assisted processing is conducted in accordance with applicable data protection laws.

3.5 Marketing (with consent)

• Send information about new programs or services
• Share relevant content and resources
• Invite participation in surveys or feedback opportunities

You can opt out of marketing communications at any time by clicking "unsubscribe" in emails or contacting us at info@richrelations.org.

4. Lawful Basis for Processing (GDPR)

For users in the European Union, we process your data based on:

• Contract Performance: To fulfill our agreement to provide services you've purchased or requested
• Consent: When you've given explicit permission (e.g., newsletter signup, testimonial use)
• Legitimate Interest: To operate our business, improve services, and communicate about programs (you can object to this processing)
• Legal Obligation: To comply with applicable laws and regulations

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We share your data only as described below:

5.1 Service Providers

We share information with trusted third-party service providers who assist in operating our business:

• Stripe: Payment processing
• TidyCal: Appointment scheduling
• Amelia: Event booking and management
• GoBrunch: Virtual office and gathering platform
• Rippliy: Community spaces platform
• Zoom: Video conferencing
• Email service providers: Newsletter and communication delivery
• Website hosting: Server and website maintenance
• Analytics providers: Website usage and performance analysis

These providers are contractually obligated to protect your data and use it only for the purposes we specify.

5.2 Analytics and Data Sharing

Important Notice for California Residents: Under the California Consumer Privacy Act (CCPA), sharing data with analytics providers may be considered a "sale" of personal information, even though no money changes hands. We share data with analytics tools to improve our services and user experience. You have the right to opt out of this sharing (see Section 8 for how to exercise this right).

5.3 Community Settings

When you participate in group programs, workshops, or membership communities, other participants may see:

• Your name (or chosen username)
• Profile information you choose to share
• Your contributions to discussions

5.4 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal processes
• Government or regulatory requests
• Protection of our rights or safety of others
• Investigation of fraud or security issues

5.5 Business Transfers

If Rich Relations LLC is involved in a merger, acquisition, or sale of assets, your personal data may be transferred. We will notify you of any such change.

6. International Data Transfers

Rich Relations LLC is based in the United States. If you are located outside the United States, please be aware that information we collect will be transferred to, stored, and processed in the United States.

For EU Residents: We comply with GDPR requirements for international data transfers and implement appropriate safeguards.

For Canadian Residents: We comply with PIPEDA requirements for cross-border data transfers.

By using our services, you consent to the transfer of your information to the United States.

7. Data Retention

We retain your personal data only as long as necessary for the purposes described in this Privacy Policy:

• Active Clients/Members: During your relationship with us and for a reasonable period after (typically 3 years) for business and legal purposes
• Former Clients/Members: Up to 7 years for financial records, tax compliance, and legal requirements
• Marketing Lists: Until you unsubscribe or request removal
• Website Analytics: Aggregated data retained indefinitely; individual identifiers removed after 26 months

You can request deletion of your data at any time by contacting info@richrelations.org. We will comply with deletion requests except where retention is required by law.

8. Your Rights

8.1 All Users

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Withdraw consent where processing is based on consent

8.2 California Residents (CCPA/CPRA Rights)

If you are a California resident, you have the right to:

• Know what personal information is collected, used, shared, or disclosed
• Access your personal information
• Request deletion of personal information
• Opt out of the "sale" or sharing of personal information (including data shared with analytics providers)
• Not be discriminated against for exercising your privacy rights

To opt out of the "sale" or sharing of your personal information: Email us at info@richrelations.org with "California Opt-Out Request" in the subject line.

8.3 Other U.S. State Privacy Rights

Residents of Virginia (CDPA), Colorado (CPA), Connecticut (CTDPA), and Utah (UCPA) may have additional rights including:

• Access, correct, delete, or obtain a copy of personal data
• Opt out of targeted advertising, profiling, or certain data processing activities
• Appeal decisions regarding privacy requests

Rights vary by state and are subject to applicable legal limitations. To exercise these rights, contact us at info@richrelations.org.

8.4 EU Residents (GDPR Rights)

In addition to the rights listed in 8.1, you have:

• Right to data portability (receive your data in a structured format)
• Right to restrict processing
• Right to object to processing based on legitimate interests
• Right to lodge a complaint with your supervisory authority

8.5 Canadian Residents (PIPEDA Rights)

You have the right to:

• Know why we collect, use, or disclose your information
• Expect us to collect, use, or disclose your information reasonably and appropriately
• Know who in our organization handles your information
• Expect we will protect your information with appropriate safeguards
• Expect we will keep your information accurate and up to date
• Access your information and challenge its accuracy

8.6 Exercising Your Rights

To exercise any of these rights, contact us at info@richrelations.org. Please specify your state or country of residence in your request. We may request verification of your identity before processing your request to protect the security of your personal information.

We will respond to all requests within 30 days (or as otherwise required by applicable law).

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

Technical Safeguards:

• Encrypted data transmission (SSL/TLS)
• Secure payment processing (PCI-DSS compliant through Stripe)
• Regular security assessments
• Access controls and authentication

Organizational Safeguards:

• Limited employee access to personal data
• Confidentiality agreements
• Regular staff training on data protection

However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at info@richrelations.org, and we will delete it.

11. Recordings and Session Materials

Consultations: One-on-one sessions are not recorded unless you specifically request and consent to recording.

Group Programs: Some workshops and gatherings may be recorded for educational purposes or for participants who cannot attend live. We will always notify you before recording and obtain consent. Recordings are shared only with program participants unless you provide additional consent for broader use.

Community Discussions: Written contributions to membership communities may be visible to other members and retained as part of the community record.

12. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. For detailed information about the cookies we use and your choices, please see our Cookie Policy.

Global Privacy Control (GPC): Where required by law, we honor Global Privacy Control (GPC) signals and similar opt-out mechanisms that communicate your privacy preferences, including requests to opt out of certain data sharing or targeted advertising.

13. Third-Party Links

Our website and communications may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post any changes on this page with an updated "Last Updated" date.

Material changes will be communicated to active clients and members via email. Continued use of our services after changes constitutes acceptance of the updated Privacy Policy.

15. Do Not Track Signals

Some browsers include "Do Not Track" (DNT) signals. While we honor Global Privacy Control (GPC) signals where required by law, we do not currently respond to all DNT signals, as there is no universal industry standard for compliance. We will update this policy if we adopt additional DNT standards in the future.

16. Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, please contact us:

Rich Relations LLC
Email: info@richrelations.org
Location: Kansas City, Missouri, United States

For GDPR-related inquiries (EU residents): Email info@richrelations.org with subject line "GDPR Request"

For PIPEDA-related inquiries (Canadian residents): Email info@richrelations.org with subject line "PIPEDA Request"

For California privacy requests: Email info@richrelations.org with subject line "California Privacy Request"

For other U.S. state privacy requests: Email info@richrelations.org with subject line "[Your State] Privacy Request"

We will respond to all requests within 30 days.

This Privacy Policy is effective as of the date listed above and applies to all personal data collected through our website and services.